Refund Policy

REFUNDS FOR INDIVIDUALS

If you have registered as an individual player onto an individuals’ team and you wish to withdraw yourself from a league or event, Urban Rec will offer a refund less an administrative fee of $10, provided that the following conditions are met:

  1. The individual spot is able to be re-sold to another individual player; AND

  2. The replacement registration fee is paid in FULL prior to the scheduled start of the league or event.

If the spot is unable to be re-sold, no refund will be given.

If a refund is given, the refund will be refunded back to the original form of payment

If a teammate is playing on a registered team, and wishes to withdraw from that team, they must deal directly with the team captain or the member who paid the team registration fee. 

REFUNDS FOR TEAMS

If you have registered as a team and your team wishes to withdraw from a league or event, Urban Rec will offer a refund less an administrative fee of $50, provided that the following conditions are met:

  1. The team spot is able to be re-sold to another team; AND

  2. The replacement registration fee is paid in FULL prior to the scheduled start of the league or event.

If the spot is unable to be re-sold, no refund will be given

If a refund is given, the refund will be refunded back to the original form of payment.

REFUNDS AFTER A LEAGUE HAS COMMENCED

In either of the above cases – individual or team refund request – if the spot is able to be resold after the season has started, the refund will be prorated based on the number of weeks remaining (i.e. the prorated price the new team or individual player would pay) minus the aforementioned admin fees of $10 (individual) and $50 (team)

NO REFUNDS FOR BREACH OF CODE OF CONDUCT 

In any other circumstances (including if you have been removed for breaching our Code of Conduct), Urban Rec does not offer refunds for league, tournament or event registration fees.